HarperHire
First interviews for the retail floor, handled between customers
Retail hiring is full of availability puzzles and customer-facing judgment calls. Harper asks about both so you can pick whom to meet in person.
Why this is hard today
A store owner cannot step away from the register for forty-minute interviews, and part-time applicants often can only call after hours.
What HarperHire does
- Questions above are illustrative and editable for your store.
- No retailer is named as a customer.
- Phone or recorded video suits applicants who are between shifts.
- Reports summarize the applicant's answers so you can scan quickly.
Examples
Illustrative only. Edit the questions for your own roles.
Customer service
Tell me about a time a customer was upset about a purchase. What did you say?
Availability
Which evenings and weekends can you work, and are there days you cannot?
A busy shift
A line forms while you are restocking. What do you do first?
Sample interview questions
- Tell me about a time you helped a hard-to-please customer.
- Which weekends can you work?
- How do you handle a busy shift?
You review every report and make the hiring decision. Scores are review aids, not verified facts.
Plans and pricing
Starter is $19 per month with a 30-day free trial. Pro is $197 per month and adds a dedicated number, automated SMS and second interviews. Managed Hiring is $1,197 per month.
Questions
Can I use this for seasonal retail staff?
Yes, through jobs and interviews like any other role. See the seasonal hiring page.
Does it replace meeting people?
No. It prepares you to meet the right ones.
Related
See HarperHire With Your Business in Mind
Start free to explore 3 demo jobs and 3 sample interviewed applicants tailored to your business. Live interviews start with a Starter subscription, and the hiring decision always stays with you.