HarperHire
Interview technicians and service advisors before you pick up a wrench
Shop owners are under a vehicle all day. Harper asks the first-round questions about diagnostics, tools, and customer communication, and flags claims you should verify.
Why this is hard today
Good technicians are hard to reach and easy to lose. A first call that takes forty minutes is hard to fit between jobs.
What HarperHire does
- Illustrative questions are editable for your shop.
- If an applicant claims a certification, the report lists it as a concern to verify. HarperHire does not verify certifications.
- HarperHire does not test practical skills.
- Reports are for hiring employees, not for contractor procurement.
Examples
Illustrative only. Edit the questions for your own roles.
Technician
Walk me through how you would diagnose a no-start condition.
Service advisor
How do you explain a repair estimate to a customer who is upset about the price?
Shop helper
Which tools do you own, and what have you used on the job?
Sample interview questions
- Describe a tricky diagnosis you handled.
- Which certifications do you hold? Please be specific.
- How do you explain a repair to a customer?
You review every report and make the hiring decision. Scores are review aids, not verified facts.
Plans and pricing
Starter is $19 per month with a 30-day free trial. Pro is $197 per month and adds a dedicated number, automated SMS and second interviews. Managed Hiring is $1,197 per month.
Questions
Does HarperHire verify ASE or other certifications?
No. Reports flag certification claims for you to confirm yourself.
Can it test wrench skills?
No. Interviews ask applicants to explain their experience.
Related
See HarperHire With Your Business in Mind
Start free to explore 3 demo jobs and 3 sample interviewed applicants tailored to your business. Live interviews start with a Starter subscription, and the hiring decision always stays with you.