Automated Phone Interviews for Small Business

The problem

Why this is hard today

Phone tag eats the day. You leave a message, they call back while you are with a customer, and the first conversation still has to cover the same basics you covered with the last applicant.

What HarperHire does

Harper identifies itself as AI at the start of the interview.
Questions are tied to the job you create.
Every interview produces a written transcript and a report with scores from 0 to 10.
A dedicated phone number is part of the Pro plan and above. Starter does not include it.
Automated SMS is configurable and subject to availability.

**Demonstration data.** the phone interview instructions an applicant sees.

Examples

Illustrative only. Edit the questions for your own roles.

Front counter role

Harper asks about customer-facing experience, evening availability, and a time the applicant handled a difficult request.

Delivery driver role

Harper asks about driving experience, schedule flexibility, and how the applicant plans a route under time pressure.

Cleaning crew role

Harper asks about past crew work, reliability, and which days the applicant can start.

Sample interview questions

Tell me about your most recent job and what you did day to day.
Which days and hours could you work?
Describe a time a customer or coworker was frustrated. What did you do?

You review every report and make the hiring decision. Scores are review aids, not verified facts.

What the report looks like

Illustrative sample, not a real applicant

Jordan Sample, Service Advisor

Employer review needed

Summary. Jordan describes customer-facing service work and explains estimates in plain terms. A start time was not confirmed, and previous responsibilities were described only in general terms.

7/10Experience

7/10Communication

6/10Reliability

6/10Coachability

6/10Technical Fit

Strengths

Clear, calm explanation of how estimates are handled
Relevant customer-facing service experience

Concerns to verify

Start time was not confirmed
Previous responsibilities need more detail

Transcript excerpt

Harper: A customer is upset about an estimate. What do you do?

Applicant: I let them finish, then walk through each line so they see what it covers. If it is still too much, I offer to prioritize repairs.

Scores are software-generated review aids, not verified facts or predictions. Worth discussing: confirm the items above in a conversation.

Plans and pricing

Starter is $19 per month with a 30-day free trial. Pro is $197 per month and adds a dedicated number, automated SMS and second interviews. Managed Hiring is $1,197 per month.

Compare plans Start Free

Questions

Do applicants know they are speaking with AI?

Yes. Harper introduces itself as an AI interviewer, and the existing applicant disclosure and consent flow stays in place.

Does Starter include a dedicated number?

No. A dedicated phone number is included with Pro and Managed Hiring.

See HarperHire With Your Business in Mind

Start free to explore 3 demo jobs and 3 sample interviewed applicants tailored to your business. Live interviews start with a Starter subscription, and the hiring decision always stays with you.

Start Free See a Sample Report

Automated phone interviews that run while you work